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Furry Friends
Welcome to Furry Friends 🐾 Discover our handpicked collection of cozy beds,...
Shop Policy
Welcome to TrendHaven Nova! We are committed to providing you with an excellent shopping experience. Please review our shop policies below.
Shipping Policy
- Processing Time: Orders are processed within 1-3 business days.
- Shipping Times: Delivery times vary based on location and shipping method, typically ranging from 7-21 business days.
- Tracking: Once your order is shipped, you will receive a tracking number via email.
- Customs and Duties: Customers are responsible for any customs or import duties that may apply.
Return and Refund Policy
- Eligibility: Items must be returned within 30 days of receipt, in their original condition and packaging.
- Process: To initiate a return, contact our customer service team at [customer service email]. We will provide you with instructions and a return address.
- Refunds: Once your return is received and inspected, we will process your refund within 5-7 business days. Original shipping costs are non-refundable.
- Exchanges: We do not offer direct exchanges. Please return the item for a refund and place a new order.
Cancellation Policy
- Order Changes: Changes or cancellations can be made within 24 hours of placing your order. After this period, we are unable to modify or cancel orders.
- Refunds for Cancellations: If you cancel within 24 hours, a full refund will be issued to your original payment method.
Payment Policy
- Accepted Payment Methods: We accept all major credit cards, PayPal, and other payment options available at checkout.
- Security: Your payment information is processed securely. We do not store credit card details.
Privacy Policy
-Personal Information: We respect your privacy and are committed to protecting your personal information. We use your data to process orders and provide a personalized shopping experience.
- Data Protection: For more details, please review our Privacy Policy [link to privacy policy].
Contact Us
For any questions or concerns, please contact our customer service team at [customer service email]. We are here to help!
Thank you for shopping with [Your Store Name]!